Shipping Policy

Shipping Policy
Effective Date: October 16, 2026

Thank you for your interest in I Am Cathey Art.
This Shipping Policy explains how physical orders are processed and delivered, as well as how digital products are provided.
Processing Time
Physical orders are typically processed within 3-7 business days after payment is received.
Original artwork may require additional preparation and packaging time before shipping.
Processing times do not include shipping transit times.
Shipping Rates & Delivery
Shipping rates and delivery times vary depending on location, carrier, and the size and weight of the artwork.
Applicable shipping costs will be displayed at checkout or communicated through a custom shipping quote before an order is finalized.
Delivery estimates are not guaranteed.
Domestic Shipping
We currently ship within the United States.
Delivery times are estimated and may vary depending on the shipping carrier, destination, and circumstances outside our reasonable control.
International Shipping
International shipping may be available upon request.
Please contact us before purchasing for details and a custom shipping quote.
International customers may be responsible for applicable customs duties, import taxes, and other fees imposed by their country.
Digital Products
Digital products do not require physical shipping.
Purchased digital files are delivered electronically according to the instructions provided at checkout or in the order confirmation.
Digital purchases are subject to the product's stated usage terms and the applicable Refund Policy.
Damages & Issues
We take great care in packaging original artwork and physical products.
If your order arrives damaged, incorrect, or incomplete, please contact us promptly with your order details and photographs of the packaging and affected items, if available.
We will review the issue and work toward an appropriate resolution in accordance with applicable consumer protection laws.
Questions
For questions regarding shipping or delivery, please contact us through the website's Contact page.